If you prefer to speak with a representative call Teleserve at 800-249-6269, option 0
What do I do if I forgot my user ID?
What do I do if I forgot my password?
What if I want to change my user ID?
What if I want to take out a 401(k) loan?
You can either login to the One America website to calculate the terms of your loan and see what you are elgible for, or you can call Teleserve at 800-249-6269 option 0.